Awesome! Thanks for sharing. Nice to put a face with such a kind, efficient gentleman.
Sally D. Johns
H.R. Coordinator
Thru my career in the corporate world and in my position, I have dealt weekly with numerous office supply companies and their sales reps (I have also dealt briefly with 2 other reps from your company before Brian) and I must say that Brian Vasquez stands clearly above the rest. He is extremely pleasant person to deal with on the phone; he is very helpful and always follows thru and keeps his promises to call back or email regarding some product that I might have inquired about. His attitude is always upbeat and positive but not in a "made up" or "pretend" kind of a way but very clearly sincere. Brian demonstrates customer service of the highest quality and he represents your company in an excellent way. I have never met you but based on Brian's performance, I automatically think that you run a good company and you treat your employees well, and I hope that this is actually true.
I simply wanted to contact you to give this good word on Brian because I really think that he has earned this.
Kind Regards,
Seija Kane
Executive Assistant / Office Manager
Brian Vasquez (Lonesource, Inc.; previously Sunbelt Office Products) has been handling the supply needs of the Business and Government Sales Channel since November 2008 and has done an outstanding job for us.
Until Brian came along, I had been using Office Depot online or Alabama Office Supply, a local supply company here in Montgomery. I was a bit reluctant to consider changing my supply source, (who likes to make a change when things are working just fine?) but I was willing to listen to Brian’s pitch. Brian’s sincerity, enthusiasm and personal approach won me over. I have not regretted my decision to change supply sources. Brian does a great job and has made life easier for me and our Sales and Service Center Managers. Lonesource not only offers the option for on-line ordering, but I can call, email or fax my orders directly to Brian. Brian will respond the same day and my order is delivered the following business day. Brian has provided me with reports that show our monthly expenditures and has provided a quick reference list of supplies I order on a regular basis; he can also reach out to vendors outside of the Lonesource catalog if I need something he does not typically carry. I can give Brian a call and tell him what I am looking for and he does all the research and gets back to me quickly. This is great support, especially when my day is already jam-packed.
Brian represents the epitome of top-notch customer service; he is efficient, conscientious, enthusiastic, and always reliable. He has done a great job for me and the rest our sales channel, and I highly recommend him to anyone looking for a professional, resourceful, and helpful supplier. You would be hard-pressed to find a rep more dedicated to making your life easier when it comes to your supply needs.
Beverly J. McKnight
Senior Administrative Assistant
I am the office manager for a company that owes over 25 restaurants. Need less to say I stay busy and my time is very valuable, as I am sure that your time is as well. Prior to switching to Lonesource I was a faithful Office Depot customer. I thought what could be better than getting on the Office Depot website and searching for all my office needs. I will tell you that it was the day I took a few minutes to speak with Brian Vasquez of Lonesource. Brian was very knowledgeable in what his company offered without being pushy. Brian listened to my needs instead of trying to sell me what he felt I needed. I decided to give Brian a chance to change my mind and he did. There have been several occasions where I have called Brian and explained what I wanted without taking a look at the catalog and he has found the exact item I want. Ordering with Lonesource saves me the time I use to spend trying to find items without even knowing if Office Depot carried them, giving me more time in my work day. Brian brings that perfect touch of personalization that makes ordering with Lonesource my 1st choice!
Ebony Guillory
Office Manager
This letter is to thank you for your excellent service these past couple of years. As you are aware, we tried several office supply companies before you and I can truly say that you have surprised me and exceeded my expectations.
The billing is instant, which helps me manage my budget, and any time I have had a question about a product or an invoice the response was immediate and satisfactory.
I have found that you consistently beat the prices of your competitors as you promised when we began doing business with you.
You have personally always been courteous and helpful, often going beyond what would normally be expected. I appreciate so much having an account manager that I know is always looking out for my firm's best interest.
Virginia M. King
Office Manager
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