Name: Amanda Janda (AJ)

Hometown: New Smryna Beach, Florida

Favorite Quote: "Before you criticize someone, you should walk a mile in their shoes.  That way, when you criticize them, you are a mile away from them, and you have their shoes." - Frieda Norris

Interests/Hobbies: horses, meeting new people, anything with water

What do you like best about working at Lonesource?
Having the opporunity to help people everyday.

 

FAN MAIL

Just a quick note to say "thank you" for the great service we've been receiving from Lonesource. There are many office supply companies out there, and they all promise the "world"! Your Account Manager, Amanda Janda, has never promised anything she couldn't deliver. Always cheerful, very product knowledgeable and just a pleasure to work with. Keep up the good work, best of luck in the coming year, and ... give Amanda a raise!
Don Tidwell
Manager


I just wanted to take a moment to let you know how much I appreciate your excellent customer service. Your positive attitude always makes me glad I called (or that you called me). When I started using Lonesource I was still buying supplies from the other guys but your great service has won me over. Thanks for doing your job with excellence and always taking the time to help me. It is truly a pleasure to do business with you and there are not many companies out there these days that I can say that about.
Russell Garner
Manager


This letter is to thank you for all the great help you and Lonesource is giving me and my parents. You are always so attentive and rapid on advice and recommendation on what I might need. All my supply needs are always very well covered.
Maria Ramirez
Parent Coordinator


I am the PA III and bookkeeper at Alpharetta Elementary and I do all the ordering of supplies for the school. I have found Amanda Janda to be very helpful and pleasant to work with. She has helped in several situations when we have needed an item quickly to get it shipped immediately. We will continue to do business with Lonesource.
Pam Ferguson
PAIII/Bookkeeper


Hi my name is Nicole Snider and we have been purchasing from Lonesourse for at least a year. I love your company and my personal customer rep Amanda Janda. She is always so helpful and gets my questions answered quickly. Your company has helped ours very much and we thank you. Keep up the great work Amanda ;-)
Nicole Snider


Thank you for all your help with our office supply needs. You have been so helpful and fast with all of our requests. When we have looked around, Lonesource pricing has consistently been the lowest. When we have had to find items for our clients on a last minute basis, you have always gotten us the product as soon as possible. Thank you for all your help.
Caroline Ketchum


First off......Amanda Janda is AWESOME! We were purchasing our office supplies from another supplier (Office Max) and they just weren't giving us the service that we needed. We are a small company and sometimes when you don't have the volume of a large company, the bigger corporations kind of just sweep you under the rug, but not Lonesource! We were introduced to Amanda and she gets us our order the very next day and better yet...No freight charges, for next day service! How awesome s that!?! Amanda treats u like we are her #1 customer and we LOVE it!! Thanks Amanda!
Dori Askew
Office Manager


What I like about working with Lonesource and of Amanda Janda! Amanda is always there to answer any questions, concerns that I have. She strives to find my office products that I need and ALWAYS gives us the best price. She calls to ask how we are doing and if we need anything. Lonesource with next day delivery and NO shipping charges is an A++ for us. We are truly happy with Amanda and Lonesource.
Clay Atwell


I like working with the Lonesource team because of their pleasant attitudes. Everyone, whom I have ever interacted with, has always been very efficient and very courteous. My main contact is Amanda Janda. Amanda is always friendly and she does whatever is necessary to make sure that my product needs are met. I like the way that Amanda keeps me informed of specials and special programs, which will provide discounts for our company. I will continue to work with Lonesource because of the rewarding experience.
Sharon Goodman
Accounting Specialist


I highly recommend Lonesource to any company looking for excellent and fast service. We have been working with Lonesource for more than 3 years and they have become a very important vendor to Accolades, Inc. When working with Lonesource on orders, Amanda goes above and beyond the call of duty to research optional items and to provide the best pricing. Amanda takes the time to learn our business needs and continues to let us know about weekly specials and/or contests. She is truly a great person to work with. The Lonesource team does a fantastic job of providing our office products in a timely fashion. This allows me and my staff more time to focus on our immediate responsibilities without having to be concerned with our office supplies. We thank you Lonesource and Amanda for your great contributions to our success.
Jamye Copelin Client Services


I have been ordering from Lonesource Office Products for quite some time – all the way back when it was known as Sunbelt Office Products. Of all the account managers I have worked with over the years, Amanda Janda is the best. She is professional, friendly, courteous and fast. She is always willing to take any last minute orders and research any product questions. She also makes returns and exchanges a simple easy process. In short, she is fantastic and I am glad she is my account manager.
Faith Scruggs
CPPB


On behalf of Mastech Enterprises, Inc., I appreciate the outstanding services provided by Lone Source. Your team has consistently made the extra effort to assist with our office needs. I enjoyed speaking with you about new product arrivals and/or discounted inventory. We look forward to a continued relationship.
Keshia Howell
Administrative Assistant


The purpose of this letter is to inform you how superb Amanda Janda is. I originally agreed to use Lonesource as through another sales rep that is no longer with your company. I was then assigned to Jackie Baker, who I thought exemplified great customer service. Jackie called and informed me that she would be leaving and that someone named Amanda would be my new sales rep. I gave her a hard time because I felt as if we were being tossed around from person to person and I didn’t think Amanda would give us the same service Jackie did. I must admit, I was wrong. Amanda has been as courteous, polite, consistent, and the most enjoyable person to work with. She has always provided my company with anything that we needed and has always done it with a smile. Amazingly, I have never met Amanda physically, but can hear her smile every time. As an executive in the hospitality industry, I am use to moving at a fast pace and the majority of the time things tend to slip my mind. Amanda has always followed up with me on recent and pending orders that I know I had forgotten about. I called her about two months ago to order some toner for, now I know, the rarest printer in America. She along with two other vendors made me promises on getting this toner to me as soon as possible. We all learned that this particular printer’s toner was on back order for about 2 months. Amanda called and gave me updates at least twice a week trying to get me this toner. It was important to me because the printer was located in our guest business center. Her consistency is what made me order a new color printer along with back toners from Lone source. I know your company is only an office supply company, but being in the hospitality industry forces me to appreciate great customer service. Amanda is truly an asset to your company.
Charles Lemons
Asst. General Manager


I did the right thing when I made the switch from the other supply company. I don't have to call the 800 number and choose from many topics before reaching the person I need. With Lonesource, I have a direct connection with the person who can get me what I need, when I need it. I also love the fact that I can pick up the phone and call my very own Lonesource contact person, tell her what I need and she will stay on the phone with me and find each item that I need. Thank you so much for your patience. It has truly been a pleasure working with Lonesource to meet my supply order needs.
Connie Clark
Administrative Assistant


I want to express how great Amanda, my consultant at Lonesource, has been. We have been using Lonesource for almost a year and the quality of the products and services has been extraordinary. I am the Office Manager at a development firm and most times we may be short of supplies and all I have to do is call Amanda and it is done and delivered to us the next morning. The savings are great because Lonesource not only saves us money but time. Having a personal consultant makes my job easier because Amanda usually knows when I will be short on the necessities and will check in with me. I love this because we are always very busy at our office and having her checking in on our needs makes our business run more effective. It has been quite a long time since we have totally ran out of anything and that makes it easier for everyone at our office. I will recommend Lonesource to any business that is looking to save money and time. In our business, time is priceless and Amanda has helped us to make better use of our time.
Natalie Brown
Office Manager


Although you maybe overlooked because it is your “ job” I feel that I must bring to your attention the outstanding customer service I received by your representation of our company’s office supplies. Your professional and courteous attitude, expert knowledge, and patience in handling my specific issues and needs are very important to my complete satisfaction. I hope to continue this relationship for a very long time to come. Thank you.
Eloisa Rodriguez
Legal Assistant


Amanda Janda is a true supporter when it comes to the office supply needs at American Honda here in Alpharetta, GA. She is very professional and responsive whenever I ask for supplies, particularly your copy paper. Our facility absorbs copy paper and Amanda can always get it to me in a timely manner. I truly appreciate her. Her personality is indeed a plus!
Gloria J McBride
Warehouse Administrator


I was skeptical about going with Lonesource at first, then I started talking with Ken Fordham and he was great with getting our supplies here quickly then he left and I was like, 'Oh well, it was nice while it lasted'.  Then I started getting calls from Amanda Janda and she was awesome!  I would get a quick response on prices and merchandise and she would talk to me, like we had known each other for years.  Thanks!
Dori
Star Printing Company


BEST PAPER WE HAVE EVER USED!
Thanks Amanda!
Mercy Animal Hospital Staff


Nice talking with you have a great rest of the week!
Thank you for all your help; you are so sweet!
Joshua Burton